24/7 self-service for seamless policyholder experience
Centralized policy access: Swifter Policy Wallet provides policyholders easy, secure, and convenient access, anytime, anyplace, and from any device.
Simplified claims filing: A step-by-step guided process allows policyholders to quickly and efficiently file claims and submit all necessary documents in a user-friendly interface.
24/7 Customer support: A 24/7 self-service knowledge base and multiple support channels ensure policyholders can receive prompt assistance whenever they need it.
Real-Time policy updates: Swifter Policy Wallet keeps policyholders automatically informed about their policies, including policy renewal reminders, coverage changes, and claims status updates.
Secure payment management: Reduce the customer service load by enabling policyholders to view online payment history, make payments, and update payment methods directly through the Swifter Policy Wallet.
Personalized communication: Leverage targeted communications to share policy-specific information, safety tips, and personalized insurance recommendations with policyholders.
How Swifter Transformed a Leading Comparison website
One of the largest insurance comparison websites in the USA recently selected Swifter as their platform of choice to build their entire front-end and quote-to-bind learn more
In the digital age, the first interaction between a potential customer and an insurance provider often takes place online. This initial encounter is crucial...
Enhancing Customer Satisfaction and Maintaining a Competitive Edge with Modern Front-End Processes
As customers demand more streamlined, intuitive, and responsive experiences, the need for insurance carriers to modernize their front-end processes has never been more critical.
Navigating the Digital Maze: Insights from the Insurance Connect 2024 Roundtable
At the recent Insurance Connect 2024 roundtable, industry leaders gathered to discuss the pressing issues hindering progress and explore potential solutions. Revealing the complex landscape that insurance companies must navigate.
